Terms and Conditions – Lopez Auto Repairs

Effective Date: April 13, 2026

Last Updated: April 13, 2026

Welcome to Lopez Auto Repairs. These Terms and Conditions govern the use of our services, website, appointment scheduling, estimates, invoices, and all customer interactions with our business.

By requesting service, scheduling an appointment, approving an estimate, leaving a vehicle in our care, or using our website, you agree to these Terms and Conditions.

1. Scope of Services

Lopez Auto Repairs provides professional automotive services, including but not limited to:

Engine diagnostics and repair

Oil changes and fluid services

Brake inspections and replacement

Suspension and steering repairs

Tire repair and replacement

Battery, alternator, and starter services

Air conditioning and heating repair

Electrical diagnostics

Preventive maintenance services

General automotive inspections

All services are subject to technician evaluation, parts availability, and customer approval.

2. Repair Authorization

By leaving your vehicle with Lopez Auto Repair and approving an estimate verbally, by text, email, electronic signature, or in person, you authorize us to perform the agreed diagnostic and repair services.

No additional repairs outside the original estimate will be completed without your approval unless required for safety or legal compliance, in which case we will make reasonable efforts to contact you first.

3. Estimates and Additional Repairs

All estimates are based on the condition of the vehicle at the time of inspection and on visible or reported issues.

Because some mechanical problems are discovered only after disassembly or further diagnostics, the final cost may differ from the initial estimate.

If additional issues are found, we will contact you with:

An explanation of the issue

Recommended repairs

Updated pricing

Estimated completion time

Additional work will not proceed without your consent.

4. Pricing and Payment Terms

All charges for labor, parts, taxes, shop supplies, diagnostics, and additional fees will be clearly listed on the invoice.

Payment is due in full upon completion of service unless another arrangement has been agreed to in writing.

Accepted payment methods may include:

Cash

Credit or debit cards

Zelle / Cash App / mobile payment

Other approved methods

Lopez Auto Repair reserves the right to retain possession of the vehicle until full payment has been received.

5. Parts, Warranties, and Guarantees

Any warranty on labor or parts will be stated on the customer invoice or service agreement.

Warranty coverage applies only to the specific repair completed by Lopez Auto Repair.

Warranty does not cover:

Normal wear and tear

Misuse or negligence

Damage caused by accidents

Improper maintenance

Repairs or modifications performed by another shop

Unrelated future mechanical failures

Third-party manufacturer warranties on parts are subject to the manufacturer’s terms.

6. Customer Responsibilities

Customers are responsible for providing accurate and complete information about the vehicle, including:

Make, model, and year

Known symptoms or issues

Warning lights

Recent repairs

Warranty coverage

Relevant accident history

Customers must remove all valuables and personal belongings before leaving the vehicle.

Lopez Auto Repair is not responsible for lost, stolen, or damaged personal property left inside the vehicle.

7. Vehicle Storage and Pickup

Customers are expected to pick up their vehicle promptly once notified that service is complete.

Vehicles left beyond the pickup date may incur daily storage fees.

Any vehicle left unclaimed for an extended period may be considered abandoned and handled in accordance with Texas law, including mechanic’s lien rights and abandoned vehicle procedures.

8. Delays and Parts Availability

Repair completion times are estimates only.

Delays may occur due to:

Parts shortages

Supplier delays

Additional diagnostic findings

Weather conditions

Unexpected mechanical complications

Lopez Auto Repair is not liable for losses caused by repair delays beyond our reasonable control.

9. Test Drives and Vehicle Operation

Customers authorize Lopez Auto Repair technicians to operate the vehicle as reasonably necessary for:

Diagnostics

Road testing

Quality control checks

Verification of completed repairs

All vehicle use will be limited to what is necessary to complete service.

10. Limitation of Liability

Lopez Auto Repair shall not be liable for indirect, incidental, special, or consequential damages, including loss of use, towing costs, rental vehicle costs, lost wages, or business interruption resulting from vehicle failure, delayed repairs, or mechanical breakdowns.

Our liability is limited to the amount paid for the specific repair service provided.

11. Appointment Cancellation and No-Shows

Customers are encouraged to notify us as soon as possible if they need to cancel or reschedule.

Repeated no-shows or last-minute cancellations may affect future booking priority.

12. Website and Online Booking Terms

By using our website, online contact forms, or booking tools, you agree to provide accurate information.

Submission of an online request does not guarantee a confirmed appointment until you receive confirmation from Lopez Auto Repair.

13. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Updated versions will be posted with a revised effective date.

Continued use of our services after updates constitutes acceptance of the revised terms.

14. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Texas.

Any disputes arising from our services shall be resolved in the appropriate courts located in Texas.

15. Contact Information

Lopez Auto Repairs

14421 Auto Park way TX Houston 77083

Phone: +1 346-523-2999

Email: info@lopezautorepairs.com